Our goal is to endorse food safety through education. If you are not completely satisfied with the services provided by this site, please send an email stating your reasons for your request to support@efoodcard.com with “Refund”, noted in the subject line. Please include your name and Certificate ID number in the email. If a refund is to be made, the food handler account will be deactivated and the refund will be issued in approximately 24 hours (business days M-F) after receipt of the email.