Our goal is to endorse food safety through education. If you are not completely satisfied with the services provided by this site, please submit a support request stating your reasons for your request for a refund. eFoodcard will issue a refund, at our discretion, within 14 days of purchase. Please include your name and Certificate ID number in the email. If a refund is made, the food handler account will be deactivated and the refund will be issued in approximately 48 hours (business days M-F) after receipt of the email.