Having trouble with the new eFoodcard.com?
During the transitional period of launching the new site, we are still migrating data. If you log into your account and are missing your Food Handler Card or a previous test, please submit a support request and we will take care of the issue as soon as possible.
We value our customers and appreciate your understanding as we continue to provide a better tool for obtaining your Food Handler Card.
eFoodcard Customer Support
Q: My food handler card is no longer valid. How do I get a new card?
A: You must retake the test and pay the fee to print your new food handler card. Please log into your account at eFoodcard.com, and a new test will be available. After you pass the test and pay the fee, click the "Print Card" button to print your new food handler card.
Q: What do I have to do to get my food handler card?
A: The process is simple! Just create an account at eFoodcard.com, study the manual, (if required in your state, you must complete the course first), pass the test and print your food handler card. You won't pay anything until you pass.
Q: May I / Do I have to pay for the food handler course before I pass the test?
A: No. You only have the option to pay after you successfully pass the test.
Q: What if I passed my test a while ago, and now I want to pay? How do I make a payment?
A: Please log into your account at eFoodcard.com and follow the steps to make a payment. Once your payment is approved, you simply print your food handler card from the website.
Q: I need to get a replacement card. What do I need to do?
A: It's easy! Just log into your account at eFoodcard.com and click the "Print Card" button. You may reprint your food handler card for FREE anytime while your card is valid.
Q: Do I have to pay for reprints of my food handler card?
A: No! Reprints are always FREE while your food handler card is valid.
Q: How will I know when my card is expiring?
A: We keep track of this for you! As long as you keep your email address up-to-date so that we can reach you, we'll send you reminders starting 3 months in advance.
Q: May someone else pay for my card?
A: Yes, someone else may make payment. Please have them fill in their credit card information after you successfully pass the test.
Q: May I pay the fee for more than one person with my credit card?
A: Yes, you may pay for as many people as you want with one credit card. Just fill in your credit card information after the user has successfully passed the test.
Q: I work for a government agency wishing to make payments for multiple clients. How do I do this?
A: Please visit our Corporate Accounts page to learn more.
Q: Will you mail my card to me?
A: Sorry, no. We do not mail food handler cards. Once you pass your test and pay the fee, you may simply print your card from the website.
Q: Can eFoodcard revoke my food handler card and deactivate my account? What might cause that?
If for any reason a refund is granted, your account will be deactivated.
Q: How do I make a suggestion or complaint, or make an appeal to eFoodcard?
A: You can make a suggestion, complaint or appeal by contacting Customer Support.
Q: Does the eFoodcard food handler card meet state cottage food law requirements for food handler training?
A: In some states, your food handler card will meet state cottage food law food handler training requirements. Find out if our card meets your state cottage food law requirements.
See state-specific Frequently Asked Questions for more information: