Frequently Asked Questions

Q: Is the same as
A: Yes, is the new

Q: In Texas, are there any other fees in addition to what I pay to get my card?
A: Some Texas cities and counties have additional fees associated with food handler certification. After you obtain your food handler card from, please check with your local jurisdiction for further information, or visit our Additional Fees page.

Q: How long is my card valid in Texas?
A: A food handler card from is valid in any Texas county for 2 years from the date of successful test completion.

Some Texas cities and counties have additional fees associated with food handler certification. However, with a food handler card from, you no longer have to register or pay extra fees in Texas. Learn more.

Q: What score do I need to pass the test in Texas?
A: You will have two attempts to pass the exam with a minimum score of 70%.

Q: Does the state of Texas recognize food handler training taken on the Internet? Is this website legitimate?
A: Yes, has been approved by the Texas State Department of Health Services to offer training on the Internet.

Q: Why do I need a food handler card in Texas?
A: All food service workers in Texas are required to obtain food handler training and a food handler card. If you are involved with preparing and/or serving food in Texas, you need a food handler card.

Q. Does my food handlers card meet food handler training requirements for Texas cottage food operators?
A: Yes! After you pass the test, you will be able to print your official food handlers card. Learn more.

Q: What do I have to do to get my food handler card?
A: The process is simple! Just create an account at, study the manual, (if required in your state, you must complete the course first), pass the test and print your food handler card.

Q: I need to get a replacement card. What do I need to do?
A: It's easy. First, log into your account at On your course dashboard, click the Download Proof of Completion button.

Q: Do I have to pay for reprints of my food handler card?
A: No! Reprints are always FREE while your food handler card is valid.

Q: How will I know when my card is expiring?
A: We keep track of this for you! As long as you keep your email address up-to-date so that we can reach you, we'll send you reminders starting 3 months in advance.

Q: May someone else pay for my card?
A: Yes, someone else may make payment.

Q: May I pay the fee for more than one person with my credit card?
A: Yes, you may pay for as many people as you want with one credit card.

Q: I work for a government agency wishing to make payments for multiple clients. How do I do this?
A: Please visit our Business Accounts page to learn more.

Q: I have an invite code from my company. What do I do?
A: To redeem your voucher, click the link in the invite email sent from your employer. You can create an account or log into an existing one to start your training.

Q: Will you mail my card to me?
A: You will be able to download and print your card from your course dashboard. If you would like a physical certificate, you can purchase one for an additional fee. Simply select the Mail My Certificate option after course completion.

Q: How do I make a suggestion or complaint, or make an appeal to eFoodcard?
A: You can make a suggestion, complaint or appeal by using the Customer Support link located at the top of the page.